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1.) Account Setup
We will setup your account after we have received payment and
we and/or our payment partner(s) have screened the order(s) incase of fraud. It
is your responsibility to provide us with an email address which is not @ the
domain(s) you are signing up under.
2.) Content
All services provided by Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com may only be used for lawful purposes. This
includes, but not limited to: copyrighted material, material we judge to be
threatening or obscene, pornography. The customer agrees to indemnify and hold
harmless Euclid's Internet Solutions, LLC or EuclidsInternetSolutions.com from
any claims resulting from the use of our services.
Examples of unacceptable material:
IRC Bots
Warez Sites
Pirated Software
Hate sites
Hack programs and archives
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited
e-mail, bulk emailing, and spam. "Safe lists" and "double optin" will be treated
as spam. Any user who sends out spam will have their account terminated without
notice. Please read euclidinternetsolutions.com/mailpolicy.php
Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com reserves the right to require changes or disable as
necessary any web site, account, database, or other component that does not
comply with this policy, at its sole discretion. Euclid's Internet Solutions,
LLC or EuclidsInternetSolutions.com also reserves the right to make any such
modifications in an emergency at our sole discretion.
Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com reserves the right to charge the holder of the
account used to send any unsolicited e-mail a clean up fee. This cost of the
clean up fee is left entirely to the discretion of Euclid's Internet Solutions,
LLC or EuclidsInternetSolutions.com. All rights reserved.
4.) Payment Information
You agree to supply appropriate payment for the services
received from Euclid's Internet Solutions, LLC or EuclidsInternetSolutions.com,
in advance of the time period during which such services are provided. You agree
that until and unless you notify Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com of your desire to cancel any or all services
received, those services will be billed on a recurring basis.
Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com reserves the right to change the monthly payment
amount and any other charges at anytime.
5.) Backups and Data Loss
Your use of the service is at your sole risk. Euclid's Internet
Solutions, LLC or EuclidsInternetSolutions.com is not responsible for files and
data residing on your account. You agree to take full responsibility for files
and data transferred and to maintain all appropriate backup of files and data
stored on Euclid's Internet Solutions, LLC or EuclidsInternetSolutions.com
servers.
6.) Cancellation and Refunds
Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com reserves the right to cancel the account at any
time.
Customers may cancel at any time. Euclid's Internet Solutions,
LLC or EuclidsInternetSolutions.com gives you an unconditional 30 day money back
guarantee on managed shared hosting, and reseller solution's. There are no
refunds on dedicated servers. Refund requests after 30 days will be refunded on
a prorated basis of any unused time.
Only first-time accounts are eligible for a refund. For
example, if you've had an account with us before, cancelled and signed up again,
you will not be eligible for a refund or if you have opened a second account
with us.
7.) Resource Usage
Users may not initiate the following:
a) Use 25% or more of system resources for
longer then 90 seconds. There are numerous activities that could cause such
problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time
chat applications that require server resources. Remotely-hosted services are
fully allowed.
c) Run stand-alone, unattended server-side
processes at any point in time on the server. This includes any and all daemons,
such as IRCD.
d) Run any software that interfaces with an
IRC (Internet Relay Chat) network.
e) Run any bit torrent
f) Run any gaming servers such as
counter-strike, half-life, battlefield1492, etc
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance
varies depending on the hosting package you purchase. Should your account pass
the allocated amount we reserve the right to suspend the account until the start
of the next allocation, suspend the account until more bandwidth is purchased at
an additional fee, suspend the account until you upgrade to a higher level of
package, terminate the account and/or charge you an additional fee for the
overages. Unused transfer in one month cannot be carried over to the next month.
9.) Money back Guarantee
On dedicated servers, and colocation no full refund will be
honored, the 30 day money back guarantee does not apply. We reserve the right to
refund a prorated amount or no refund at all.
Each of Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com managed shared, and reseller plans carries a 30 day
unconditional money back guarantee on them. If you are not completely satisfied
with our services within the first 30 days of your service, you will be given a
full refund of the contract amount. Remember, this is ONLY for monthly shared or
reseller packages, and not for dedicated servers.
10.) Price Change
The amount you pay for hosting will never increase from the
date of purchase. We reserve the right to change prices listed on Euclid's
Internet Solutions, LLC or EuclidsInternetSolutions.com, and the right to
increase the amount of resources given to plans at any time.
11.) Indemnification
Customer agrees that it shall defend, indemnify, save and hold
Euclid's Internet Solutions, LLC or EuclidsInternetSolutions.com harmless from
any and all demands, liabilities, losses, costs and claims, including reasonable
attorney's fees asserted against Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com, its agents, its customers, officers and employees,
that may arise or result from any service provided or performed or agreed to be
performed or any product sold by customer, its agents, employees or assigns.
Customer agrees to defend, indemnify and hold harmless Euclid's Internet
Solutions, LLC or EuclidsInternetSolutions.com against liabilities arising out
of; (1) any injury to person or property caused by any products sold or
otherwise distributed in connection with Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com; (2) any material supplied by customer infringing
or allegedly infringing on the proprietary rights of a third party; (3)
copyright infringement and (4) any defective products sold to customers from
Euclid's Internet Solutions, LLC or EuclidsInternetSolutions.com server.
12.) Disclaimer
Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com will not be responsible for any damages your
business may suffer. Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com makes no warranties of any kind, expressed or
implied for services we provide. Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com disclaims any warranty or merchantability or
fitness for a particular purpose. This includes loss of data resulting from
delays, no deliveries, wrong delivery, and any and all service interruptions
caused by Euclid's Internet Solutions, LLC or EuclidsInternetSolutions.com and
its employees.
13.) Changes to the TOS
Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com reserves the right to revise its policies at any
time without notice.
Euclid's Internet Solutions, LLC or
EuclidsInternetSolutions.com has a bunch of great policies to protect you, not
us. Now isn't that nice? Never happens though, because Corporate America is a
greedy bunch. So stick with us, cause you'll never catch a break from any of
those other guys!
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